FAQs
Have a Question?
You’re in the right place. Can’t find your question? Please call us at (435) 575-1700 or email here.
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What time is check in?
4 PM
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What time is check out?
11 AM
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Can I request an early check in/late check out?
Yes, you can by request. We offer a complimentary late check-out available until 12 PM. For check-outs between 12 PM and 3 PM, a half-day rate will apply. For checkouts after 3:00 PM, we charge a full day rate
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Can I charge an electric vehicle?
While our facility does not offer electric vehicle charging stations, there is a charging station available at the Park City Hospital, a few miles away.
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Do you offer self-parking or valet parking?
Self parking
- Do you have a shuttle system?
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What does my resort fee cover?
Your resort fee includes access to the pool, sauna, steam room, hot tub, game room, and parking for one vehicle. For each additional vehicle, camper, trailer, etc., there is a $20 fee per parking space they occupy.
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Is there a way to do laundry?
We do not offer a laundry service, however, our 1-, 2-, and 3-bedroom units as well as all 3 of our penthouse suites include an in-unit washer and dryer, with laundry detergent and dryer sheets included.
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Are pets welcome and is there a pet fee?
We are pet-friendly! Guests are welcome to bring up to two dogs for a fee of $150. Service animals are accommodated at no charge.
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Can I rent outdoor activity gear?
Yes, you can rent gear from Switchback Sports, our activity rental partner for all your outdoor needs! Their rental shop is located on the 2nd floor of our resort. You can make reservations in person, or on our website for ski/snowboard rentals.
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What are the closest ski resorts? How far is the drive to these resorts?
Deer Valley and Park City Mountain Resort are the closest ski resorts. Deer Valley Resort is 15-17 minutes away, and Park City Mountain Resort is 13-15 minutes away.
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Do you offer day passes?
We do not offer day passes for our amenity areas. We do offer our Club Black Rock Membership that grants you access to the amenities. We offer a 3-month membership ($149/month/per person) and a 12-month membership ($99/month/per person)
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What are the pool and hot tub hours?
7 AM -10 PM daily
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Do you have a fitness center?
Yes, and it is open 24 hours!
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What are your steam room/ sauna hours?
Our steam room and sauna are open from 7 AM to 10 PM daily.
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What are the game room hours?
7 AM -10 PM daily
All amenities (pool, sauna, steam room, members lounge, gym) are open from 7 AM - 10 PM excluding the gym which is open 24/7.